Hotel · Hanoi · Ha Noi Municipality
Hanoi Serenity Hotel 2
A 25-room property in Hanoi's Old Quarter, within walking distance of attractions and eateries.
- Complimentary breakfast included
- Walking distance to Old Quarter and train station
- Friendly, helpful staff
About
Hanoi Serenity Hotel 2
Hanoi Serenity Hotel 2 sits on Nguyen Van To Street, a 3-star property with 25 rooms in the heart of the Old Quarter. It's roughly 1.5 km from the Vietnamese Women's Museum and a short stroll from the train station, making it a practical base for exploring the city on foot. The hotel offers a restaurant, bar, and room service, plus amenities like a mini-bar, in-room safe, and satellite TV in each room.
The vibe here is straightforward and guest-focused: a non-smoking property with 24-hour reception, currency exchange, and a shuttle service for getting around. A complimentary breakfast is served each morning, and the staff are consistently described as friendly and eager to help with recommendations. For families, babysitting services are available, and a sundry shop covers everyday needs.
- Non-smoking property
- Free internet access
- Parking
- 24-hour reception
- Currency exchange
- Sundry/Convenience shop
In brief
What works, what to weigh
Strengths
4 reasons to book- Central Old Quarter location — Guests highlight easy walking access to the train station, Old Quarter, and many restaurants and attractions.
- Friendly, helpful staff — Multiple reviews praise the staff for being friendly, helpful, and great with recommendations.
- Complimentary breakfast — The included breakfast is repeatedly mentioned as a plus, with variety and quality noted.
- Clean, comfortable rooms — Guests describe rooms as clean, comfortable, and spacious, with some receiving upgrades.
Worth weighing
3 to weigh- Limited room count — With only 25 rooms, the property is small, which could mean less availability during peak periods.
- Check-in window ends at midnight — Check-in runs from 14:00 to 23:59, so late-night arrivals may need to plan accordingly.
- No pet policy listed — The property does not mention whether pets are allowed, so travellers with animals should confirm directly.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- Bar/ Lounge area
- Room service
- Mini-bar
Services
- 24-hour reception
- Currency exchange
- Laundry
- Babysitting/Child services
- Sundry/Convenience shop
- Shuttle service
- Car hire
In-Room
- In-room safe
- Hair dryer
- Kitchen
- Refrigerator
- Cable/ Satellite television
General
- Non-smoking property
- Free internet access
- Parking
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
8Verified guest“My Christmas stay was very comfortable – the beds were great and the staff were lovely. The hotel is in a brilliant spot, close to lots of attractions and restaurants. The free breakfast had plenty of choice and set me up well for the day.”
8Verified guest“I had a great city break here. The location was handy – easy reach of the train station and walkable to the Old Quarter. My room was clean and comfortable, and the hot shower was perfect after a day of exploring. The staff were super friendly and always ready to help.”
8Verified guest“This hotel offers excellent value, especially with breakfast included. The rooms are nicely decorated and clean, and I was pleasantly surprised to get an upgrade during my stay. Being in the Old Quarter made it easy to explore and find good food nearby.”
8Verified guest“The location is excellent – close to all the main sights and within walking distance of plenty of places to eat. The staff are incredibly friendly, giving helpful tips on restaurants and things to see. Rooms are clean and spacious, and the breakfast was tasty and satisfying.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel sits in the Old Quarter, a maze of narrow streets packed with food stalls, shops, and historic sites. It's an ideal area for wandering and soaking up Hanoi's energy.
Train Station: Guests note that the train station is within easy reach, making it convenient for day trips or onward travel.
Vietnamese Women's Museum: About 1.5 km from the hotel, this museum offers insight into the role of women in Vietnamese history and culture.
17 Nguyen Van To Street, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 25 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Is breakfast included in the stay?
Yes, a complimentary breakfast is served each morning, with a variety of options mentioned by guests.
Is parking available at the hotel?
Yes, parking is listed as an amenity.
Does the hotel offer airport or train station transfers?
The hotel has a shuttle service and car hire available, but specific details are not given.
Is the hotel non-smoking?
Yes, it is a non-smoking property.
The bottom line
For a no-fuss stay in Hanoi's Old Quarter, Hanoi Serenity Hotel 2 is a solid pick. It earns strong marks for location, staff, and value – particularly with breakfast included. The modest size and limited check-in hours are minor caveats, but overall it's a dependable choice for city explorers.
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